Quality & Safety Assurance
Our Commitment to Quality and Safety
Quality and safety are at the centre of how Chemedic operates as a chemical supplier.
We understand that our products are used in environments where consistency, reliability and safe handling are critical – from production lines and laboratories to schools, hospitals and homes.
to supply the right products, at the right quality, with the right information, so that our customers can use them with confidence.
ISO 9001:2015 Certified Quality Management
Chemedic’s quality management system is certified to ISO 9001:2015.
Regular audits and internal reviews help us maintain and improve these processes over time, so that product quality and service levels remain consistent.
How We Manage Product Quality
To support reliable supply and consistent performance, we focus on several key areas:
We work with established manufacturers and distributors, assessing them based on:
- Product quality and consistency
- Documentation and regulatory compliance
- Delivery reliability and responsiveness
Suppliers are monitored on an ongoing basis to ensure they continue to meet our standards.
Each product is clearly labelled and documented to enable:
- Identification of product name and type
- Batch or lot numbers for traceability
- Grade and basic specifications where required
This helps customers track usage and supports investigations if any quality issues arise.
Within our warehouse, chemicals are stored according to their characteristics and hazard classifications.
We maintain:
- Segregation of incompatible materials where applicable
- Appropriate storage conditions based on product requirements
- Clear labelling and signage in storage areas
- Procedures for safe loading, unloading and internal handling
These practices help protect both our staff and the integrity of the products.
Working with chemicals requires attention to safety at every stage.
Chemedic supports safe use by combining proper documentation, labelling and guidance with internal procedures.
For hazardous products, Safety Data Sheets (SDS) are available upon request. Where applicable, Certificates of Analysis (COA) can also be provided.
These documents typically include information on:
- Product composition and hazards
- Recommended personal protective equipment (PPE)
- Safe handling and storage
- First-aid measures and emergency response
- Disposal considerations
We encourage all customers to consult and follow the SDS before using any chemical product.
Products are supplied with labels that may include:
- Product name and description
- Hazard symbols and warnings where applicable
- Handling or precautionary statements
- Supplier identification and batch details
Clear labelling helps users identify products quickly and supports safe handling on-site.
While Chemedic does not replace a customer’s own safety management system, we can support by:
- Providing SDS and basic product information
- Clarifying typical uses and limitations of products
- Highlighting general handling and storage considerations
Each customer remains responsible for conducting their own risk assessments, implementing appropriate control measures and ensuring compliance with local regulations.
Staff Training and Awareness
By ensuring that our team understands both product characteristics and safety requirements, we help reduce risks throughout the supply chain.
Continuous Improvement
Quality and safety are not one-time efforts. Chemedic is committed to continuous improvement by:
This approach supports more stable, dependable service for our customers over the long term.
Why Quality & Safety Matter to Our Customers
For many of our customers, chemicals are critical to daily operations. Consistent quality helps:
By partnering with Chemedic, customers gain a supplier that treats quality and safety as core responsibilities – not optional extras.
If you would like more information on our quality management system, safety approach or documentation,
please contact our team and we will be glad to assist.